SHIPPING AND REFUND
At BuyLSDOnline, we prioritize fast, secure, and discreet shipping to ensure your order reaches you safely. Below, you’ll find everything you need to know about our shipping process and refund policy.
Shipping Information
- Discreet Packaging: Every order is packed in odor-proof, plain, and unmarked packaging for maximum privacy.
- Fast Processing: Orders are processed within 24-48 hours after payment confirmation.
- Shipping Options: We offer standard and express shipping options, depending on your location and urgency.
- Tracking Information: Once your order is shipped, you will receive a tracking number to monitor its progress.
- Delivery Time:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
Note: Delivery times may vary due to postal service delays or high order volume.
Refund & Reship Policy
We stand by our commitment to customer satisfaction and ensure that every package is handled with care. However, we understand that issues may arise, so here’s our policy:
- Lost or Seized Packages: If your package is lost in transit or seized by customs, we offer a one-time free reship (excluding countries with strict regulations).
- Damaged Products: If your order arrives damaged or incorrect, contact us within 48 hours of delivery, and we will arrange a reship or partial refund based on the issue.
- No Refunds on Completed Orders: Due to the nature of our products, we do not offer refunds once an order has been successfully delivered. However, we will work with you to resolve any concerns.
- Customer Responsibility: Please ensure your shipping address is correct before placing an order, as we are not responsible for delivery issues due to incorrect information.